Chief Nursing Officer

Job Description

Drives the provision of safe, patient and family focused quality care. Develops and leads the strategic direction of Nursing Affairs and takes a lead role in negotiating, identifying, implementing and evaluating achievement of the strategic goals across Nursing Affairs. Accountable and responsible for the provision of professional leadership in the development, implementation and monitoring of strategies that deliver high quality family centered patient care and ensures collaborative working practices at unit, divisional and across all areas of responsibility. Drives the successful achievement of Nursing Affairs strategic goals.

Job Responsibilities

• Leads the development, implementation and evaluation of Nursing Affairs' annual strategic plan.
• Works in partnership with Program Directors to define and clarify the strategic direction. Creates a culture that facilitates shared decision making with all nursing staff through the professional practice framework.
• Provides leadership in performance improvement and monitors outcomes for assigned clinical practice areas and operational programs in Nursing Affairs.
• Demonstrates collaborative multi disciplinary partnerships working towards the achievements of constant improvement in quality patient care.
• Monitors quality and takes effective action to address quality issues. Raises quality issues and related risks with relevant people and follows this up and addresses poor performance, e.g. complaints, incidents, poor communication.
• Drives the achievement of clinical quality outcome indicators and patient satisfaction at divisional level.
• Drives the achievement of decreasing the length of stay/waiting time as per divisional plan. Identifies and agrees with the Leadership team the appropriate data to be collected. Monitors the quality and quantity of the data and information taking the necessary actions to deal with any problems.
• Synthesises the data and information and develops justifiable and realistic conclusions and recommendations and actions.
• Provides advanced leadership direction facilitating change through Program Directors and others within the assigned area of responsibility to achieve the nursing goals. Monitors the performance and development of Program Directors and others within the assigned area of responsibility.
• Communicates effectively with all staff in a manner consistent with their level of understanding, culture and background, proactively seeking out solutions to improve communications. Empathetic and reassuring when communicating sensitive information and advice to staff. Persuasive and reassuring as required. Treats all colleagues, patients and visitors with dignity and respect. Ensures communication and working relationships are effective.

Qualifications

• Master's degree in Nursing or related health discipline or MBA required.
• Current Registered Nurse licensure from country of origin required.
• Eight (8) years of progressive administrative and management roles.